Returns & Exchanges

At Paulsons, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel in its original packaging. If your new fashion piece doesn't fit perfectly, our streamlined return process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.